I want to open by saying I have had a bad history with using movers. I’ve had them break things, steal things, and generally be unhelpful. I was wary when looking for movers again; it’s taken me years to come back around.
I read a bunch of reviews and AM movers had some best ratings. What really stood out to me what how much people RAVED about their movers.; they posted pictures, and even remembered all their names!
I was moving from Dallas to Houston, and I was doing my research from Nashville. It was a bit stressful as the deadline approached, but AM was extremely up front and immediately sent me a flat rate quote. I tried to contact them to go over what I actually needed moved (they quoted me for a one bedroom apartment, but I was moving out of just one room in a house), and they were sending three movers which I thought might be too much (I didn’t want to waste their time/resources). Due to the deadline and not being able to reach anyone to talk about the flat rate, I went ahead and accepted the quote online. Someone quickly got in touch and we set the date in stone.
The day arrived and three guys pulled up to my driveway with a massive truck. Johnny, Tyson, and Frank were the BEST! They were extremely polite and found a way to call me ma’am in almost every exchange. Tyson was especially a big sweetheart.
From the time they arrived to the time they left, only 40 minutes passed – these guys work fast! They wrapped all my furniture up carefully and loaded it onto the truck efficiently. They went on their merry way to Houston where they met my roommate and unpacked my things. Even my roommate loved these guys! They were courteous and took direction easily when she gave them direction.
Just a small break down of how payment works. Most moving companies will take a deposit up front in order to set a date. AM didn’t do that. It almost made me nervous and I called multiple times to ensure they were still coming. They were very good about reassuring me, and routinely calling leading up to the time/date to reaffirm that they were coming. After they load your things into the truck, they take the first half of what was agreed, then charge the second half once they unload at the destination. AM was great about making an exception for me and charging my same card in Houston at the end (without me being there). There were no hidden fees, or surcharges – the flat rate was for real! They also included the cash tip I gave them on the invoice so now I can get reimbursed from my work, yay!
Overall I am EXTREMELY glad I chose AM. All my stuff arrived safely and undamaged. They were quick, made it to Houston right on time, and remained consistently positive. I was paranoid/anxious and these guys came through, exceeding my expectations. I am so incredibly thankful for this company and urge you to try them too! You won’t regret it!
— Tamtarr T. —